Lead Crew Outlet

PT Pertiwi Sentosa · 📍 Palopo, Sulawesi Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 21.000.000 per month
PT Pertiwi Sentosa is seeking a dynamic and experienced Lead Crew Outlet to join our team in Palopo, Sulawesi Selatan. This role is crucial for overseeing the daily operations of our outlets and ensuring customer satisfaction. The ideal candidate will have a strong background in retail management and a passion for driving sales and customer service excellence.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of assigned outlets, ensuring smooth and efficient performance.,Manage a team of outlet staff, providing guidance and support to achieve sales targets.,Monitor inventory levels and ensure timely restocking to maintain product availability.,Implement and enforce company policies and procedures to ensure compliance and consistency.,Conduct regular customer satisfaction surveys and provide feedback to improve service quality.,Coordinate with the central office to ensure effective communication and support.,Participate in training and development programs for staff to enhance their skills.,Ensure the cleanliness and organization of the outlet, creating a pleasant shopping environment.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in retail management or a similar role.,Proven track record of successfully managing outlet operations and teams.,Strong leadership and communication skills.,Familiarity with retail software and point-of-sale systems.,Ability to work well under pressure and meet tight deadlines.,Good understanding of customer service principles and practices.,Bachelor's degree in Business Administration, Retail Management, or a related field.,Proficient in using Microsoft Office Suite.

🛠️ Keahlian

Retail managementTeam leadershipInventory managementCustomer serviceSales and marketingCommunication skillsProblem-solvingTime management
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